Slide 1 Creating a Training Program for Your Office – Schools of all Different Shapes and Sizes 2012 CASFAA Annual Conference December 8 – 11, 2012 Anaheim, CACASFAA…
Slide 1 SWASFAA 2009 Conference Training and the Development of Staff Slide 2 Training What/Why do you train? 1.For Customer Service? 2.To improve Listening Skills? 3.To…