Slide 1Appreciative Inquiry: Listening and Learning Cathy Ficker Terrill, CEO, CQL Appreciative Inquiry: Listening and Learning Cathy Ficker Terrill, CEO, CQL Slide 2 o In…
1. Measuring Outcomes What Really Matters Cathy Ficker Terrill, CEO, CQL 2. o In the 60’s…….plants o In the 70’s and 80’s …treated us like pets o In the 90’s…