Business How Strategic Social Customer Service Generates and Preserves Revenue

Most organizations measure the value of customer service as a cost center. Few take the position of seeing customer service as the provider of customer satisfaction, loyalty…

Business WEBINAR: ROI of Social Media: Myths, Truths and How to Measure

1. PRESENTS A WEBINAR WITHDr. Natalie PetouhoffUCLA Director and Professor of the Social EnterpriseExecutive Education Courses and A Consultant/Analyst@drnatalie 2. ARE YOUR…