Disruption of established business models lurks around every corner and delivering a quality customer experience—one that helps insulate a business from competitive threats…

In 2013, we have learned that implementing a strategic focus on the customer will help retention, improve brand reputation and increase profits by lowering the customer acquisition…

By identifying the forces at play in the world of music and the behaviors that are driving those forces, one can identify particular patterns that support current trends.…

Do students struggle with maths? Or do they struggle with our teaching methods? This SlideShare contains some topics from a new module just released by The Association of…

ISTE is more than meet ups, and social media is more than tools. It is a series of W.O.W. moments that take your breath away, and I am honored to share mine with you.

This Social Innovation Game Plan was produced by Brian Venuti as part of the 4-hour World Vision Case Study completed by the 12 World Finalists of LoyaltyGames 2014, the…

NewsCred and Getty Images have joined forces to create a guide on how brands can incorporate visual storytelling successfully into their campaigns for maximum impact. The…

Cannes Lions Grand Prix winners’ creative genius is undisputed but what human truths underpin 2014’s Lions? Post-recession blow-outs, an appetite for risk and a desire…

As brands get even deeper into content marketing, further improvements and challenges emerge. Here were some of the more interesting themes around content at this year's…

Presentation of a powerful reporting tool, designed for pharmaceutical industry.