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Business Grammar, Style & Usage: A Desk Reference for Articulate & Polished Business Writing & Speaking by Alicia Abell ISBN:158762026x Aspatore Books © 2003…

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Business SoLoMo: Best Practices & Tips for Social, Local & Mobile

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Documents Call Center Training INTRODUCTION TO CALL CENTERS WHAT IS A CALL CENTER? Industry term referring to....

Slide 1Call Center Training INTRODUCTION TO CALL CENTERS WHAT IS A CALL CENTER? Industry term referring to a company phone center that handles such services as help desk,…

Documents Essentials of Business Communication Third Canadian Edition by Mary Ellen Guffey and Brendan Nagle.....

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1. WHAT’S THAT? 2. NETIQUETTENET ETIQUETTEE orINTERNET ETIQUETTE– IS ASET OF SOCIALCONVENTIONS (RULES OFCONDUCT AND BEHAVIOR)THAT FACILITATEINTERACTIONS(communication)…