DESIGNING THE COMMUNICATON MIX FOR SERVICING COMMUNITCATION PLAYS A KEY ROLE IN MARKETING Communication helps in creating powerful image and a sense of credibility, confidence…
1.Chapter 6:Educating Customersand Promoting the Value Proposition Slide © 2007 by Christopher Lovelock and Jochen Wirtz Services Marketing 6/E Chapter 6 - 1 2. Adding Value…