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1. Who are the cyber bullies? 2. Who is the target? 3. How do you think Sondra feels? 4. Why do you think the two girls made the mean website about Sondra? 5. What advice…

Design Explaining Experience Design in a Simple Way

Senior Service Design Consultant at Deloitte DigitalJani Modig – Twitter: @janimodig WHAt’S tHE DIfFerEnCe BeTweEN 
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Design We explain Experience Design in a few simple steps.

Senior Service Design Consultant at Deloitte DigitalJani Modig – Twitter: @janimodig WHAt’S tHE DIfFerEnCe BeTweEN 
 USeR EXpEriEnCe, CUsTomER EXpEriEncE 
 anD SErVicE…