Slide 1 © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin DEVELOPING NEW PRODUCTS AND SERVICES Slide 2 © 2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin Product…
Slide 1 © 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin DEVELOPING NEW PRODUCTS AND SERVICES 10 C HAPTER Slide 2 © 2003 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin…