Business CDQM Good Practice Award 2013

The CDQM Award 2013 organized by the Business Engineering Institute St. Gallen in collaboration with the European Foundation for Quality Management (EFQM) went to Shell and…

Documents Excellence in Action September 2012

1 September 2012 www.efqm.org 2 3 Pierre Cachet, Chief Executive Officer, EFQM Dear Members, Dear Partners, Dear Friends, Dear Readers, Before looking into the future, I’d…