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Documents The Importance of Story(thinking) in the Age of Service Ecosystems

1. The Importance of Story(thinking) in the Age of Service Ecosystems CINDY CHASTAIN@cchastainIDEA 2010 2. 3. 4. 5. what a service ecosystem looks like 6. 7. information,…

Documents CEU Trends Report 2007

www.cscape.com Customer Engagement trends report  ’07 No. Contents Welcome to the cScape Customer Engagement Unit (CEU) 2007 Trends Report. 2006 was an exciting time…