Cornell Hospitality Quarterly http://cqx.sagepub.com/ The Effects of Leadership Style on Hotel Employees' Commitment to Service Quality Ronald A. Clark, Michael D. Hartline…
WELCOME what is leadership? • “The ability to influence a group toward the achievement of goals” (Stephen P Robbins) • “A social influence process in which the…
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Slide 1 Slide 2 ACHIEVEMENTS IN ONE One Slide – One Minute Presentations Combined Chairs and Managers Leadership Forums 2011 Slide 3 What is Achievements in One? An opportunity…