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The Nature of Services Learning Objectives  Classify a service into one of four categories using the     service process matrix. Describe a service using the…

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Slide 1Legal and Privacy Issues with Social Media Unified Wine & Grape Symposium January 27, 2011 John Hinman Hinman & Carmichael LLP 260 California Street, Suite…

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Slide 1Facts and Figures Asia Pacific 2010 Slide 2 BASF worldwide sites Slide 3 Asia Pacific service center Regional headquarters Verbund site Major chemical production site*…

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Slide 1The Nature of Services Slide 2 Learning Objectives n n Classify a service into one of four categories using the service process matrix. n n Describe a service using…

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Slide 1ISM 270 Service Engineering and Management Lecture 2 Slide 2 Notes Video of class available from website Video of class available from website Username: Username:…