Slide 1We Want To Join In David Owen Executive Director Share The Vision Collection Description Focus Workshop 5 Cambridge University 30 th January 2003 Slide 2 Who Are We?…
1. Mumtaz Mohammedwww.champs2.info 2. Birmingham City Council CustomersStep-change in service qualityEfficienciesImproved efficiency Improved process efficiencyStaffIncreased…