Slide 1Sherri Saines, Ohio University Colleen Boff, Bowling Green State University Slide 2 Library Instruction Ideas for FYE Established Wiki Wiki = open contributions Slide…
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1. IM anyone lately? How to get your library up and Chatting! Dr. Curtis R. Rogers SCLA President SC State Library Director of Communications 2. session overview recent IM…
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New Product Marketing Framework George Needham Vice President, Global and Regional Councils “The customer is always… the customer!” Providing top notch service in a…
1. Measuring Discovery: The Impact of Discovery Systems on Journal Usage INFORUM Conference Prague May 26, 2015 Michael Levine-Clark, University of Denver John McDonald,…
Into the user environment now! How the users changed and how libraries can adjust Guus van den Brekel Coördinator Electronic Services, Central Medical Library University…
LibQUAL+® & Beyond: Applying Your Survey Results & Other Performance Measures in Library Practice LibQUAL+® Canada Workshop October 24-25, 2007 Ottawa, Ontario,…
What the text is happening? Texting, Mobile Communications and the academic Library What The Text Is Happening? Texting, Mobile Communications and the Academic Library MACRL…