Documents Lecture31,32

Total Quality Management It aims at continuous process improvement . It goes beyonddocumenting processes with a view to optimizing them throughre-design. TQM is a philosophy…

Documents Transformational Change Management> Sustainability

Transformational Change Management> Sustainability Bob Doppelt John P. Kotter Douglas McKenzie-Mohr Leading Change Why transformation efforts fail John P. Kotter John…

Documents Transformational Change Management> Sustainability

Transformational Change Management> Sustainability Bob Doppelt John P. Kotter Douglas Mohr-McKenzie Leading Change Why transformation efforts fail John P. Kotter John…