Technology Digital Transformation Review No. 6

N° 06AUGUST 2014 Crafting a Compelling Digital Customer Experience • Zappos: The Digital Age Benchmark on Customer Service - Darrin Shamo • Nissan: Steering a Path to…

Business Cap gemini's digital transformation review august 2014

N° 06 AUGUST 2014 Crafting a Compelling Digital Customer Experience • Zappos: The Digital Age Benchmark on Customer Service - Darrin Shamo • Nissan: Steering a Path…