Mobile Mindshare gsk presntation.

1. MOBILE 2.  Mobile Info.  Mobile channels: 1. USSD • Start Smart Example. 2. IVR • Unilever IVR Radio 3. Couponing • Unilever Deals. 4. Gamification • SAB…

Technology Project slides

1. VOICE/TELECOM: • Interactive Voice Response (IVR) • Automatic Call Distribution (ACD) • Web Conferencing/Telecommuting IVR allows customers to interact with a company’s…

Documents Mini Project Final Draft

ivrs system, design project basics