What are the toolkits that we currently have available for our clients? How can we help Career Driven IT Professionals to look good?! Check out this catalog... And new toolkits…

1. Requirements to Consider When Looking at ITSM Tools November 13, 2006 2:00pm EST, 11:00am PST Speaker: George Spafford, Principal Consultant, Pepperweed Consulting 2.…

1. Matt Laurenceau Community management. The good, the Bad, and the Ugly 2. We see huge adoption and engagement on various communities (Linkedin, Twitter, Facebook, etc.)•…

Evergreen Service Catalog Workshop Build a Service Taxonomy in 4 Steps PLUS 3 Key Mistakes to Avoid 1 2 Speaker Bios DON CASSON, CEO, EVERGREEN SYSTEMS Don has led Evergreen…

The Automated Software The Johns Hopkins University Self Service Software Catalog Empowering Users Beautifully While Automating Asset Accountability 1 Speaker Bios DON CASSON,…

Evergreen Service Catalog Workshop Five Keys to Great Employee Self Service 1 2 Speaker Bios DON CASSON, CEO, EVERGREEN SYSTEMS Don has led Evergreen Systems since its founding…

Evergreen Service Catalog Workshop Service Catalog Versus Request Portal Six Characteristics That Set Them Apart 2 Speaker Bios DON CASSON, CEO, EVERGREEN SYSTEMS Don has…

Evergreen Service Catalog Workshop IT Service Catalogs 5 Principles for Success 1 2 Speaker Bios DON CASSON, CEO, EVERGREEN SYSTEMS Don has led Evergreen Systems since its…

1. ITSM Tools – Making the right choice the first time Sharon Taylor – President Aspect Group Inc Chief Architect - ITIL 2. Your Speaker Today . . . Sharon…

Slide 1 Clarity on the performance of IT Metricus at a Glance Metricus Metricus has been acknowledged for breaking new ground on IT performance management and is nominated…