Tag: service management basics

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itsm implementation

Education ITIL® INTERMEDIATE LIFECYCLE SS

1. ITIL® Intermediate Lifecycle (SS) Certification a brief Introduction www.boosturskills.com http://www.peoplecert.org/en/Training_Organizations/search_Exam_Centers/Pages/Search_Training_…

Business ITIL Intermediate Blended Courses

1. ITpreneurs’ Intermediate Blended CoursesCapability / Lifecycle / MALCThinking beyond the traditional classroom “box” and presenting students with an optimal mix…

Technology ITSM Project

1. The organization of Service Desk and Incident Management implementation Oleksandr Vinnytskyi ITSM Manager IT-consulting http://it-consulting.incom.ua 2. IT department…

Technology Good IT Service Management - ITSM Academy Webinar

ITSM AcademyHow to Play the Game of Good Service Management ITSM Academy2About ITSM Academy Accredited ITSM Education Provider ITIL Foundation (V2 and V3) ITIL Foundation…

Documents ITSM Guide - Extract Chapter 4 - Implementation

INNOTRAIN IT IT Service Management QUICK – SIMPLE - CLEAR Preview Extract Chapter 4 2011 IT Service Management I Authors Dr. Mariusz Grabowski, Universität der Wirtschaft…

Documents ITSM Guide Complete

INNOTRAIN IT IT Service Management QUICK – SIMPLE - CLEAR Preview 2011 IT-Service-Management Contents I Authors Dr. Mariusz Grabowski, Cracow University of Economics Dr.…