Documents ITIL – Yale’s Experience – as of May, 2008 John Guidone Bill Cunningham Yale University.

Slide 1 ITIL – Yale’s Experience – as of May, 2008 John Guidone Bill Cunningham Yale University Slide 2 Agenda How Yale came to consider ITIL Yale’s ITIL Project…

Documents Agenda

ITIL â Yaleâs Experience â as of May, 2008 John Guidone Bill Cunningham Yale University Agenda How Yale came to consider ITIL Yaleâs ITIL Project Portfolio: Phase 1 â…