ITIL® IT Service Management: 100 Most Asked Questions on IT Service Management and ITIL Foundation Certification, Training and Exams Gerard Blokdijk ITIL IT Service Management:…
ITIL® 2011 FOUNDATION STUDY NOTES Pass your ITIL exam with these comprehensive 2011 Foundation study notes and exam tips! Ver 5.3 – 1.1.0 THIS IS A SAMPLE VERSION OF OUR…