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Business First Call Resolution and the Complex Customer Interaction

1. First Call Resolution and theComplex CustomerInteractionBy Upstream Works© 2007 Upstream Works SoftwareAll Rights Reserved© Upstream Works Software 2. Why First Call…

Documents Talisma CRM © Interactions 1Proprietary and Confidential.

Slide 1Talisma CRM © Interactions 1Proprietary and Confidential Slide 2 Proprietary and Confidential 2 What is a Talisma Interaction Record of communication between Users…

Business Community Management

1. Community ManagementSocial Media &Corporate Social Responsibility Humanize your organization!! Margarita C. PerdomoCo-Founder, Managing Partner & Communications…

Technology Model-Based Testing with Keywords

1. W9 Concurrent Class 10/2/2013 1:45:00 PM"Model-Based Testing with Keywords" Presented by: Hans Buwalda LogiGear CorporationBrought to you by:340 Corporate Way,…

Documents MELJUN CORTES Architectural design software_eng_2nd_handouts

Ian Sommerville 2000 Software Engineering, 6th edition. Chapter 10 Slide 1Architectural Design Establishing the overall structure of a software system Objectives To introduce…

Education Bc2012 jyotiebi poster44ec82

Jyoti Khadake Proteomic Services Team IntAct editor - an effective Interaction curation tool. Overview What is IntAct molecular interaction database What is a Molecular…

Business Why you need SugarCRM

1. Some questions… 1. Do you have a central contact list / database which is updated on a real time basis? 2. Do you have a system for recording all the interaction details…

Documents ©Medvidovic, Van Vliet, Mejia-AlvarezSlide 1 Architectural Design l Establishing the overall...

Slide 1 ©Medvidovic, Van Vliet, Mejia-AlvarezSlide 1 Architectural Design l Establishing the overall structure of a software system l Objectives To introduce architectural…

Documents Information theoretical approaches for biological network reconstruction

CACTUS for Optimal Risk-Based Design Information theoretical approaches for biological network reconstruction Farzaneh Farhangmehr (supported by STC) UCSD Presentation#12…

Documents Big Challenges with Big Data in Life Sciences

Big Challenges with Big Data in Life Sciences Shankar Subramaniam UC San Diego The Digital Human A Super-Moore’s Law Adapted from Lincoln Stein 2012 The Phenotypic Readout…