QUALITY MANAGEMENTQUALITY MANAGEMENT UNIT IUNIT I Meaning of quality 9 Excellence of a product or service 9 Fitness for use - Juran (1974) 9 conformance to requirements…
Quality Basics Lecture One Quality Control DEFINING QUALITY A study that asked managers of 86 firms in the United States to defined quality produced several dozen different…
7/17/2019 1-1._PENGANTAR_PENGENDALIAN_MUTU_PU.ppt 1/55Introductionto QualityControl Defnition o Quality Quality Control AreasStatistical Process Control7/17/2019 1-1._PENGANTAR_PENGENDALIAN_MUTU_PU.ppt…