1. Using the Voice of the Customer to Inform Marketing Efforts 2. Agenda• Marketing’s Role• Overview of Experience Mapping• MD Anderson case study• Tools for Implementation…

1. Welcome to the newOwatonna Hospital 2. Owatonna Atrium Donated by Federated Insurance Companies Glass donated by Viracon Square footage: 6,106 Cost: $385,000 Amount Raised:…

Slide 1The Queen Sirikit Centre for Breast Cancer A Sanctuary for Women in Need With YOUR Help we can end the waiting and save lives Slide 2 Queen Sirikit Breast Cancer Center…

1.Experience Mapping Builds Empathy AND Revenue2. Agenda• Marketing’s Role• Overview of Experience Mapping• MD Anderson case study• Tools for Implementation 3.…

QUALITY HEALTH CARE AT THE HOSPITALIZATION SECTION OF PUSKESMAS GUNUNG ANYAR SURABAYA Juwita Kusuma Wati Dra. Meirinawati, M.AP ABSTRACT Puskesmas is the first level of health…

Slide 1The call The happy years The awakening Work to do Michelle Bushey, RN, BS, BSN, CIC Director Infection Prevention and Patient Safety Slide 2  “Clostridium difficile…

Slide 1 Clinical Research Center at a Glance Lynda Lane MS Administrative Director Slide 2 Clinical Research Center Funded through a grant from the National Center for Research…

Advertising Supplement to The Pentagram, Journal, Standard, Trident, Joint Base Journal, Tester, Waterline, Capital Flyer and South Potomac Pilot WOUNDED WARRIORS welcomed…

SPRING 2011 In this issue...   a whole grain hero   using MRI to detect breast cancer   livewell calendar One Team. One Focus.…

Hassan Al Marashi Maximum Ideas Minimum Impact Interior esig n er PORTFOLIO2011 TABLE OF CONTENT Studio Work Alzheimerâs Center Sales Center Photoshop Renderings Models…