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Business VBMA for SaaS and Tech Companies

white paper VBMA for SaaS and Tech Companies: A Primer for Sales, Support, and Marketing white paper VBMA for SaaS and Tech Companies: A Primer for Sales, Support, and Marketing…

Documents A Project Report on Stress Management in Bpo

A project report on stress management in bpo - Document Transcript (slideshare.com) 1. Projectsformba.blogspot.com INTRODUCTION ON STRESS Today‘s age is called ―The Age…

Documents ShoreTel Sales Force Client User Guide

USER GUIDE SHORETEL SALESFORCE.COM CALL CENTER ADAPTER VERSION 4.X Introduction This document describes the installation, configuration and basic usage of the ShoreTel Salesforce.com…

Documents CRM notes

CRM (Customer Relationship Management) CLASS: B. Sc (Information technology) SUBJECT: CRM (Customer Relations Management) Semester VI 1. Introduction to CRM: what is a customer?…

Documents Stress Management a Bpo Perspective

A THESIS ON “STRESS MANAGEMENT: A BPO PERSPECTIVE’’ By: Archita Bhattacharyya 2006-08 Under the Guidance of: Mr. Asif Iqbal Choudhury, InterGlobe Enterprises Ltd. ACKNOWLEDGEMENT…

Documents SLM-Unit-13-MB0046

Marketing Management Unit 13 Unit 13 Structure: 13.1 Personal Communication Channels Introduction Learning Objectives 13.2 Personal Selling 13.2.1 Nature of Personal Selling…

Documents SIP User Agents Configuration and Fault Finding

1. Outline of the Hands-on Tutorial SIP User-Agent Register Make calls Fault-Finding Tools Observe the Packets of SIP Messages SIP Registrar/Proxy Server Configuring SER…