Documents Establishing an IM Service at Your Library Let’s Chat! Marlo Young [email protected] HLA 2006.

Slide 1 Establishing an IM Service at Your Library Let’s Chat! Marlo Young [email protected] HLA 2006 Slide 2 Overview Define IM & discuss trends Define IM & discuss…

Documents Establishing an IM Service at Your Library Let’s Chat!

Establishing an IM Service at Your Library Let’s Chat! Marlo Young [email protected] HLA 2006 Overview Define IM & discuss trends Insider look at IM Practical &…