1. The Science of Patient Safety Dr. Mohamed Mosaad Hasan MD, MPH, CPHQ, CPPS, GBSS 2. Objectives • Outline major principles for systems thinking and reliable design •…
Slide 1 The interaction of design and human capabilities Slide 2 The Crash of Eastern Flight 401 - Dec. 1972 Account drawn from Danaher (1980) Diverted from approach…