Business Employees Come First (Not Customers): How Experience Brands Align Their People and Achieve Better...

1. EMPLOYEESCOME FIRST(NOT CUSTOMERS)HOW EXPERIENCEBRANDS ALIGN THEIRPEOPLE AND ACHIEVEBETTER OUTCOMES 2. TABLE OF CONTENTSINTRODUCTION:3NEW WORDS FOR THE UNTAPPEDMARKETING…

Documents 528_jack_morton_employee-engagement_0611

EMPLOYEES COME FIRST (NOT CUSTOMERS) HOW EXPERIENCE BRANDS ALIGN THEIR PEOPLE AND ACHIEVE BETTER OUTCOMES /2 TABLE OF CONTENTS INTRODUCTION: 3 NEW WORDS FOR THE UNTAPPED…