Slide 1 FRONT OFFICE OPERATIONS MANAGEMENT The Hotel Guest Slide 2 Typical Lodging Guests 28.8% are transient business travelers 25.3% are attending a conference/group meeting…
Slide 1 Slide 2 Many infections, From One Hotel Guest Slide 3 A Chinese medical professor stayed at the Metropole Hotel. He treated SARS patients in Guangdong and became…