Documents HR Final Report 1.1.1

HKU SPACE PO LEUNG KUK COMMUNITY COLLEGE Higher Diploma in Hotel Management (Year 2) Human Resources Management in the Hotel Industry Lecturer: Helen Yau Members: Chan Hoi…

Documents Determinants of hotel guests’ satisfaction and repeat patronage in

An Article by Tat Y. Choia,*,1, Raymond Chu of hotel guest satisfactionThis study examined the relative importance of hotel factors in relation to travelers’ overallsatisfaction…