1. Call Center Outlook 2010January 2010 2. Value 3. 2010 Mandate 4. 2010 Mandate – By Industry Note: Only top five respondent industries represented. 5. 2010 Mandate –…
CREATIVE BRIEF BY: EMMA CALDWELL | AUSTIN ECCLETON | ANDREW JUODAWLKIS | ZACK SMITH | COURTNEY VERHAGE FROM: PAGE 1PAGE 1 TABLE OF CONTENTS EXECUTIVE SUMMARY...................................................…