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Documents Response best practice webinar 12 feb2014 2

1. © CustomerGauge / Directness BV BOOST YOUR RESPONSEMaximising Your Net Promoter® Feedback 14 February 2014 *Net Promoter, NPS, and Net Promoter Score are trademarks…

Technology Capgemini Social Media Management Presentation

1. Social Media Engagement : Acquire to InspirePaul Cole, VP BPO, CustomerOperations ManagementRohit Kapoor, Sr. Director & Principalof SMM of BPO #AttensityWebinar 2.…

Presentations & Public Speaking Chinwag Psych London 14. Craig Sullivan, Optimal Visit Ltd. “Neuro Marketing is Bulls***t”

1. Neuro Marketing is Bulls**t @OptimiseOrDieChinwag Psych 05/14 2. 3Bill & Ted 3. 4 The Invisible Gorilla 4. The Neuro Marketing Bullshit Toolkit #1 Get out of the office…

Documents 12-040611 Land Registry CSS – September 2012 – 24-10-12 (Client use) 0 Customer Satisfaction...

Slide 112-040611 Land Registry CSS – September 2012 – 24-10-12 (Client use) 0 Customer Satisfaction Survey September 2012 Prepared for: Land Registry Prepared by: Ipsos…

Documents Using Predictive Analytics for Customer Intent Mining

1. Using Predictive Analytics for Customer Intent Determination INFORMS Annual 2014 © 2013 24/7 Customer, Inc. All rights reserved. CONFIDENTIAL Sunday, February 8, 2015…

Documents Customer Loyalty in Retail Banking Americas 2011

CUSTOMER LOYALTY IN RETAIL BANKING Americas 2011 Copyright © 2011 Bain & Company, Inc. All rights reserved. Content: Global Editorial Layout: Global Design Based on…