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Business How to measure customer experience to improve satisfaction and loyalty

1. How to measure customer experience to improve satisfaction and loyaltyFredrik AbildtrupCEO @ TeleFaction A/S The Return on Behavior® Company 2. ContentsWhy manage experiences?…

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PowerPoint Presentation Customer Experience Management https://store.theartofservice.com/the-customer-experience-management-toolkit.html Customer experience A study in the…