Documents CREATTING LONG-TERM LOYALTY RELATIONSHIP

Slide 1 CREATTING LONG-TERM LOYALTY RELATIONSHIP CHAPTER 4 by: Michelle D. Castro 1 A. BUILDING CUSTOMER VALUE Creating loyal customers is at the heart of every business.…

Documents E-Marketing

Creating Customer Value, Satisfaction, & Loyalty E-Marketing Unit 2 Ms. Safaa S.Y. Dalloul 2013/2014 Creating Customer Value, Satisfaction, & Loyalty Customer Perceived…