1.“The Power of Metrics ForOptimal ITSM Performance”Presented by: Malcolm FrySouth Florida HDI Chapter February 29, 20122. Agenda8:00 AMRegistration & Networking8:30…
1. HDI National Conference & Expo April 2009 2. Las Vegas 3. Las Vegas 4. Las Vegas 5. Las Vegas 6. Las Vegas 7. Da Beach 8. Same Beach – Different View 9. HDI Conference…