1. McGraw-Hill/Irwin Copyright © 2003 by The McGraw-Hill Companies, Inc.All rights reserved. 2. Chapter 7 QUALITY MANAGEMENT 3. Key ConceptsEvolution of quality management…
1. GURUS OF QUALITY 100 Years Of Juran by Debbie Phillips-Donaldson, editor H e’s witnessed two world wars, numerous Hard Work From an Early Age other military conflicts,…