Business Designing for Surprise in UX & CX

1. THROWING THE CURVEBALL:DESIGNING FOR SURPRISE IN UX AND CXAUBRIE PAGANOCEO + FOUNDER, @BOWANDDRAPE@AUBRIEPAGANO 2. BOW & DRAPECustom clothing for women with lots of…

Business Delight 2014 | Throwing the Curveball: Designing for Surprise in UX and CX

1. THROWING THE CURVEBALL:DESIGNING FOR SURPRISE IN UX AND CXAUBRIE PAGANOCEO + FOUNDER, @BOWANDDRAPE@AUBRIEPAGANO 2. INTRODUCTIONS: BOW &Custom clothing foDr RwAomPeEn…