Economy & Finance S B C004 Martin 091807

1. Running a World-Class B2C Call Center with Monique Bender,Program Manager, GMAC Bank David Corken,Operations Director,Cars.com Track 1:Becoming Customer Centric 2. Safe…

Economy & Finance S B C003 Martin 091807

1. force Running a World-Class B2C Call Center with : IIey€)rce~Track 12 Becoming Customer CentricMonique Bender,Program Manager,GMAC Bank David Corken,Operations Director,Cars.…