Slide 116035 Lavenham Road Huntersville, NC 28078 - U.S.A. Phone & Fax: +1-704-992-6555 E-mail: [email protected]@saluminternational.com www.saluminternational.com…

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Slide 1 Call centres: a global or embedded production model? The 'Global Call Centre Industry' project PD Dr. Ursula Holtgrewe, FORBA, Vienna ([email protected])…

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