Business Is BPO Ready for Disruption

1. State of the Industry: Is BPO Ready for Disruption?John Willmott, NelsonHallOutsourcing Institute BPO Innovations Conference, New YorkOctober 30, [email protected]©…

Business Is BPO Ready for Disruption?

1. State of the Industry: Is BPO Ready for Disruption?John Willmott, NelsonHallOutsourcing Institute BPO Innovations Conference, New YorkOctober 30, [email protected]©…