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In the past year a trend has emerged that is re-shaping the way people think about process improvement. Progressive companies are combining traditional Lean Six Sigma process…
Your take-away from the IT Service Management (ITSM) presentation are: • A clear understanding of PM practices used in the implementation of ITSM • Planning tips to successfully…
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Show Me the Money: AIA "Order to Cash" PIP Customer Showcase Rajesh Kalra Senior Principal Product Manager, AIA, Oracle Christopher J Ronchak ScriptPro Safe Harbor…
2012 TOTAL QUALITY MANAGEMENT 3rd Semester MBA Elective Organization wide effort to develop the systems, tools, techniques, skills and mindset required to establish a quality…