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European Journal of Business and Management www.iiste.org ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol 4, No.21, 2012 138 Impact of Perceived Service Quality on Customer…

Documents Impact of Perceived Service Quality on Customer Loyalty Intentions in Retail Outlets

European Journal of Business and Management www.iiste.org ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol 4, No.21, 2012 138 Impact of Perceived Service Quality on Customer…