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Business Driving Both Engagement and Sales Through Social Media | Damien Cummings, Dell | iStrategy Singapore...

1. Driving Both Engagement& Sales Through Social MediaA Case Study of Dell in AsiaDecember 2010Damien Cummings 2. About Today’s Workshop:How.Getting Started.Making…

Technology Customer Experience Management: Optimize your site to deliver a highly engaging user experience

1. Customer Experience Management:Optimize your site to deliver a highly engagingcustomer experienceFebruary 9, 29122:40 PMJanet A. Jaiswal © 1999 - 2011 Tealeaf Technology,…

Leadership & Management CUSTOMER SERVICE ACROSS CULTURES - WORKING IN ETHIOPIA

1. CUSTOMER SERVICE ACROSS CULTURES Kalkidan Girma August 2014 2. 2 Objectives The Basics - Customer Service Effective Communication Relationship Building Body Language Levels…

Documents Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 1 Airline Customer Experience....

Slide 1Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 1 Airline Customer Experience and Passenger Data Management Vijay V Anand Senior Director &…

Business 2012 SxSW When IT Says No by Gene Kim

1.When IT Says No:How To Create Fast Feature Flow (Without Breaking Everything) Gene KimIT Revolution PressMarch 10, 2012 @RealGeneKim, [email protected]. Logistics•…

Technology How Can We Better Sell DevOps?

1.Session ID: @RealGeneKim, [email protected] How Do We Better Sell DevOps? Gene Kim 2. @RealGeneKim Act I: IT Ops Fixing Fragile Artifacts 3. @RealGeneKim 4. @RealGeneKim…

Technology Search Leveraged PR Workshop 6.5.12

1.Search Leveraged Public Relations2. Francis SkipperDirector of Search Marketing 415.542.6250 [email protected] linkedin.com/in/francisskipper @fskip 3. Agenda •…

Technology How Do We Better Sell DevOps? - PuppetConf 2013

1.Session ID: @RealGeneKim, [email protected] How Do We Better Sell DevOps? Gene Kim 2. @RealGeneKim Act I: IT Ops Fixing Fragile Artifacts 3. @RealGeneKim 4. @RealGeneKim…

Technology Agilent2082

1. AgilentTesting VoIP on MPLS NetworksApplication NoteWhy does MPLS matter for VoIP?Multi-protocol label switching (MPLS) enables a common IP-based networkto be used for…

Technology 7 Signs it's Time to Ditch Your Hunt Groups

1. As conditions change in organizations, hunt groups are often no longer adequately capable of handling call volume and your customers’ experience starts to suffer. Here…