Slide 1 Prof. Matthew Hertz WTC 207D / 888-2436 [email protected] Slide 2 What I Saw During Break Slide 3 Quick Show of Hands  Used code that someone else wrote Slide…

Slide 1 Public Information As discussed by Janet A Weiss Slide 2 Background On Dr. Weiss Professor of Organizational Behavior and Public Policy at Univ. of Michigan Widely…

Slide 1 CSC 395 – Software Engineering Prof. Matthew Hertz WTC 207D / 888-2436 [email protected] Slide 2 My Background Contracted to write software for 2-d FTIR ChemIcon9/1994…

Slide 1 CSC 212 – Data Structures Prof. Matthew Hertz WTC 207D / 888-2436 [email protected] Slide 2 Objectives Met in CSC212 Design computational solutions  Decompose…

Slide 1 Slide 1 The Service Desk Slide 2 Slide 2 Goal – Primary Objective To act as the central point of contact between the User and IT Service Management To handle Incidents…