1. Roadmap to a customer-centric businessExtract from “Customer Genius … Becoming a Customer-Centric Business” bybestselling author, speaker and consultant, Peter Fisk.Doing…

Slide 1Kurt De Belder Chief Division of Electronic Services University Library Universiteit van Amsterdam (UvA) Open Archives: context and initiatives in the Netherlands…

Slide 1Focus on pellets process: the experience in use of agricultural and forestall biomasses Bioenergy International Conference Bydgoszcz 17 June 2010 PELLETS UPDATE 20/05/2010…

Slide 1Building Skills & Capabilities for Change Slide 2 To explore, through relevant discussions and practical exercises how to develop individuals and teams Workshop…

Slide 1The Dutch florist approach 27-5-2011 Copenhagen Slide 2 The Dutch florist approach VBW: - Dutch Florist Association - Location: Ede, centre of Holland - 1.400 florist-members…

Slide 1Knowledge requirements for rolling stock maintenance TU Eindhoven – 19th of June 2007 by Bob Huisman ([email protected]) NedTrain - Fleet Management Strategic…

1.Organisational Learning How do you create an effective organisation that learns?2. What makes a team work?Why it is important to sustainability! Co-operation and collaboration…

1. Considerations in Implementing a Global Project Controls Model 31st October 2012 Jonathan Crone Group Project Controls Manager 2. 2Page6-Nov-12 Outline A reflection on…

1. Accelerated Transformation using Organisation & People Analytics Jason MacLeod[email_address]@agiletribe How IBM could help you leverage your collective intelligence…

1. Reference Case | AG INSURANCE www.codit.eu | [email protected] | tel. BE +32 3 844 31 72 | tel. FR +33 1 77 18 16 82 | tel. PT +351 21 3304403/4 1 AG Insurance improves efficiency…