1. Cisco and the Social Web: Listening and Responding to Your Customers and Prospects LaSandra Brill Senior Manager, Digital & Social Media Strategy Cisco Systems, Inc.©…
1. Social Intelligence DrivesSocial CRMAugust 2012LaSandra Brill, Sr. Manager, Global Social Media© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential…
1. How Cisco OperationalizesSocial Media for RepeatedSuccessLaSandra BrillSenior Manager, Social Media Marketing@LaSandraBrillFebruary 9, 2011© 2010 Cisco and/or its affiliates.…