Technology Believe in your call centre

1. Richard Kenny, EMEA Marketing ManagerThe Future of Customer Service 2. 75% of consumers say they would do business with a company based on a great Contact Centre experience.…

Documents Unified customer service

1. Richard KennyEMEA Marketing ManagerUnified Customer ServiceHow call centres are leveraging unified communications to drive new standards of customer care 2. 75% of consumers…

Technology Customer contact & management

1. Richard KennyEMEA Marketing ManagerUnified Customer ServiceHow call centres are leveraging unified communications to drive new standards of customer…

Technology Customer Contact & Management

1. Richard KennyEMEA Marketing ManagerUnified Customer ServiceHow call centres are leveraging unified communications to drive new standards of customer…