Documents Viral Client Services: IT Support in a Distributed Environment University of Waterloo Stephen...

Slide 1 Viral Client Services: IT Support in a Distributed Environment University of Waterloo Stephen MarkanStephen Markan, Lisa TomaltyLisa Tomalty Slide 2 Agenda Waterloo’s…

Documents Viral Client Services: IT Support in a Distributed Environment

Viral Client Services: IT Support in a Distributed Environment University of Waterloo Stephen Markan, Lisa Tomalty Agenda Waterlooâs IT support model How itâs evolving…