1. Building a Solid Business CaseThrough Patient EmpathyThe Beryl InstituteMay 2013 2. PAGE 2Learning Objectives• Tools for uncovering patient experience needs• Combining…
Slide 1 Long Term Care Past, Present, and Future Daniel Swagerty, MD, MPH, CMD AMDA Foundation Chair Slide 2 Themes Health Care Delivery is changing Nursing Facilities are…