Documents Academic Libraries and Virtual Reference User Preferences & Usability of Reference Services July 12,...

Slide 1Academic Libraries and Virtual Reference User Preferences & Usability of Reference Services July 12, 2011 Rebecca Croxton, MLIS Anthony S. Chow, Ph.D. Slide 2…

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Documents Academic Libraries and Virtual Reference

Slide 1 Academic Libraries and Virtual Reference User Preferences & Usability of Reference Services July 12, 2011 Rebecca Croxton, MLIS Anthony S. Chow, Ph.D. Purpose…